Privacy policy.

Effective Date: 3/25/2025

At Lore Speakeasy and Escape Room (Lore Escapes LLC) ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a booking, or participate in our services.

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information:
    Name, email address, phone number, payment information, and any other information you provide during booking or communication with us.

  • Usage Data:
    Information about how you interact with our website, including pages visited, time spent on the site, browser type, and IP address.

  • Cookies and Tracking Technologies:
    We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We may use your information to:

  • Process bookings and payments

  • Communicate with you about your reservation or inquiries

  • Provide customer support

  • Send updates, promotions, or marketing materials (only if you've opted in)

  • Improve and personalize our website and Services

  • Maintain the security and integrity of our operations

3. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties who assist us in operating our Services, such as payment processors, booking platforms, and email service providers — but only as necessary to perform their services and only under strict confidentiality obligations.

We may also disclose information if required by law or to protect our rights and safety.

4. Data Security

We take reasonable precautions to protect your information.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Choices

  • Marketing Communications:
    You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.

  • Cookies:
    You can manage or disable cookies through your browser settings.

  • Access and Updates:
    You may request to review, update, or delete the personal information we hold about you by contacting us at info@loresf.com.

6. Third-Party Links

Our website may contain links to third-party sites we do not operate.
We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies independently.

7. Children's Privacy

Our Services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
We will post any changes on this page and update the "Effective Date" at the top. Your continued use of our Services after changes have been posted signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
info@loresf.com